Mickey88 Privacy Policy – Our Member Personal Data Protection

This Privacy Policy is published by Mickey88 and applies to all users who access or use the Mickey88 platform through our website or any associated digital channels. It clearly explains how Mickey88 collects, processes, stores, and protects your personal data.

By registering as a Mickey88 member or using any of our services, you give your consent to the data handling practices described in this policy. If you disagree with any part of this policy, please discontinue use of the platform and contact us to close your account.

Mickey88 collects your personal data through various legitimate and transparent channels, including:

• Account registration: Information you provide when registering a new account, such as name, email, phone number and date of birth.
• Identity verification (KYC): Identity documents such as a national ID or passport submitted for account verification prior to the first withdrawal.
• Financial transactions: Details submitted during deposits or withdrawals, including bank account or digital wallet information.
• Platform usage: Data automatically generated when you use the Mickey88 platform, including activity logs, IP addresses, and device information.
• Communications with us: Information you share when contacting the mickey88 customer support team via live chat or other channels.
• Cookies and similar technologies: Data collected through cookies and tracking technologies aimed at enhancing your user experience.

Mickey88 uses your personal data solely for legitimate purposes related to providing platform services to you, including:

• Account management: To create, verify, and securely manage your mickey88 account.
• Transaction processing: To process deposits, withdrawals, and other financial transactions you carry out on the platform.
• Identity verification: To comply with KYC requirements and prevent fraud, money laundering, and other illegal activities.
• Customer support: To assist in resolving enquiries, complaints, and technical issues you report to us.
• Platform security: To detect and prevent unauthorised access, fraud, and suspicious activity on your account.
• Service communications: To send important account notifications, eligible promotions, and the latest service updates.
• Platform improvement: To analyse usage patterns and improve the functionality and user experience of the mickey88 platform.
• Legal compliance: To fulfil the legal and regulatory obligations applicable to mickey88's operations.

Mickey88 does not sell or disclose your personal data to third parties for their own commercial purposes. However, under certain circumstances, mickey88 may share your data with selected third parties for the following specific purposes:

• Payment service providers: Information required to process your deposit and withdrawal transactions is shared with verified payment providers bound by equally strict privacy policies.
• Technical service providers: Technology vendors who assist us in operating the platform, such as cloud service and cybersecurity providers, are bound by strict confidentiality agreements.
• Statutory authorities: mickey88 will disclose personal data to legal authorities when required by law, court order or a valid official investigation.
• Game provider partners: Limited data required for game integration with verified content providers, subject to appropriate data protection agreements.

Mickey88 takes your data protection seriously. We implement multiple layers of technical and organizational security to protect your personal data from unauthorized access, loss, destruction or disclosure:

• 256-bit SSL encryption for all data transmission between your browser and mickey88 servers.
• Two-factor authentication (2FA) is available for additional member account protection.
• Strict internal access controls — only authorized personnel with a legitimate business need may access member personal data.
• Periodic security audits by independent parties to identify and address any vulnerabilities in the system.
• Continuous monitoring of suspicious activity using automated threat detection systems.
• Regular data security training for all staff who handle member information.

That said, no security system can offer an absolute 100% guarantee. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials with anyone.

Mickey88 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or as required by applicable law. In general:

• Active account data: Retained for the duration your account is active and for a specified period after account closure for record-keeping and legal compliance purposes.
• Financial transaction records: Retained for a minimum of seven (7) years as required by applicable financial and tax laws in Malaysia.
• KYC verification records: Retained for as long as necessary to comply with applicable anti-money laundering (AML) legal requirements.
• Support communication logs: Retained for two (2) years for reference and dispute resolution purposes.

When your data is no longer needed and there is no legal requirement to retain it, Mickey88 will securely delete or anonymize it in accordance with established procedures.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Mickey88's policies, you have the following rights regarding your personal data:

To exercise any of the rights above, please contact the mickey88 customer support team via live chat on the platform. We will process your request within a reasonable timeframe and in accordance with established procedures.

Mickey88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential cookies: Required for core platform functions such as secure login and session management. These cookies cannot be disabled without affecting platform functionality.
• Performance cookies: Collects information on how you use the platform to help us improve performance and usability.
• Preference cookies: Stores your preferences such as language and display settings to deliver a more personalized experience.
• Security cookies: Helps detect suspicious activity and protect your account from unauthorized access.

You can manage cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of some sections of the Mickey88 platform.

Mickey88 reserves the right to amend, update or replace this Privacy Policy at any time. When material changes are made, we will notify members via in-platform notifications or their registered email.

The "Last Updated" date at the top of this document will be revised whenever changes are made. You are encouraged to review this policy periodically to stay informed on how mickey88 protects your data. Continued use of the platform after any amendments take effect constitutes your acceptance of the revised terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or Mickey88's handling of your personal data, our customer support team is ready to assist you.

You can reach the Mickey88 team via the live chat function available on the platform — operating 24 hours a day, 7 days a week. We are committed to responding to all privacy-related inquiries within 48 business hours.